1. Acceptance of Terms

By accessing and using Cool Neck Dream's website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or product details will be accurate. We reserve the right to limit quantities and discontinue products at any time.

3. Pricing and Payment

All prices are in USD and subject to change without notice. We accept various payment methods as displayed at checkout. By providing payment information, you represent that:

• You are authorized to use the payment method provided
• You will pay all charges at the prices then in effect
• You are responsible for all applicable taxes

4. Shipping and Delivery

We ship within 2-10 days of order confirmation. Delivery times may vary based on location. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your product, please contact us within 30 days of delivery. Products must be unused and in original packaging. Refunds will be processed within 5-10 business days of receiving the returned item.

6. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Transmit any malicious code or harmful content

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Cool Neck Dream and protected by copyright and trademark laws. You may not use our content without written permission.

8. Limitation of Liability

Cool Neck Dream shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms of Service, please contact us at coolneckdream@gmail.com